With over 10 years of operating in the industry, our team isn’t just passing through — they’re career paraplanners who are deeply committed to the craft. They thrive on helping advisers deliver exceptional outcomes to clients, and they genuinely love what they do.

We understand the importance of flexibility and work-life balance, which is why our staff enjoy flexible working arrangements. This allows them to stay energized, focused, and ready to deliver high-quality support no matter where they are.

✨ Culture That Connects Us

Connection is a big deal for us. Every quarter, we celebrate our team with a Mystery Day — laptops shut, phones off, and we hit the road. Whether it’s exploring the Gold Coast Hinterland, sharing laughs over lunch, or just soaking up nature, it’s our way of recharging, bonding, and having a good ol’ banter.

🤝 Here to Support You

We’re not just here to do a job — we’re here to add value to your business. Whether you need overflow support, ongoing paraplanning, or a long-term collaboration, we’re just a phone call away and ready to help.

✅ Celebrate with us by clicking the Like button — and stay tuned, we’ve got more exciting stories to share soon!

Visit our website www.quantumparaplanning.com.au for more information or call us on 07 5532 9516.

The post 🌟 Meet Our Amazing Team of Financial Paraplanners appeared first on Quantum Paraplanning.

In this week’s Friday Five we outline five services offered by Quantum Paraplanning and Support.

Paraplanning

Quantum has a dedicated team of paraplanners who will complete a compliant advice document ranging from Record of Advice (RoA) through to complex Self-Managed Super Fund advice with gearing.

Research  

We understand that advisers would rather speak with their clients than sit behind a computer and complete insurance quotes or Wealthsolvers. Quantum can assist by completing these for you and upon completion discuss your strategy and rationale with you.

CSO / Admin support  

Finding staff or the time to complete admin tasks such as review appointment preparation, phoning product providers, uploading documents to xplan can be challenging.  Quantum has a dedicated CSO team that can take complete these tasks enabling the adviser to continue to see clients in the knowledge that the admin is not building up on their desk.

Loan Processing and Para-Broking  

As advisers develop their service offering to cater for their clients’ needs, so does Quantum.  We have created a team of Loan Processors and Para-Brokers to provide further assistance to our advisers and welcoming new brokers to Quantum.

Referral to – Your Financial Planning Manager

Your Financial Planning Manager is an outsource expert in the Financial Planning industry who can assist your business with creating growth, efficiencies and improving client engagement.

Visit our website www.quantumparaplanning.com.au for more information or call Chris 0452 622 210 for a confidential discussion.

The post Friday Five – Five services offered by Quantum appeared first on Quantum Paraplanning.

Quantum Paraplanning and Support is proudly 100% onshore here in Australia. 

We do understand the decision to use onshore paraplanning versus overseas paraplanning depends on various factors and considerations such as cost and quality.  

Here are five reasons why you might prefer onshore paraplanning.

Communication and Collaboration

Working with an onshore paraplanner allows for easier communication and collaboration. You can interact in real-time, have face-to-face or virtual meetings, and discuss complex financial matters more effectively. This can lead to better understanding, faster turnaround times, and a smoother working relationship.

Knowledge of Local Regulations

Onshore paraplanners typically have a better understanding of local regulations and compliance requirements, for example they are familiar with the specific laws, tax codes, and financial regulations in Australia. This knowledge ensures that the Statements of Advice provided are compliant and tailored to your clients specific needs.

Cultural and Market Understanding

Paraplanners based in Australia will have a better grasp of the local culture and market dynamics, they are more attuned to the needs and preferences of your target clients.  This understanding can lead to more relevant and effective Statements of Advice that align with your clients’ expectations and goals.

Data Security and Confidentiality

The information you handle, data security and confidentiality may be critical considerations.  By using an onshore paraplanner, you can potentially mitigate some risks associated with data breaches, privacy laws, and regulatory compliance, as they are subject to Australian data protection regulations.

Reputation and Trust

Financial Planners may have more confidence and trust in the Statement of Advice as they know that this is constructed locally.  This is supporting local talent and the expertise can positively influence your reputation and business relationships.

That being said, offshore paraplanning also has its advantages, such as potentially lower costs.  Ultimately, the decision should be based on your specific needs, budget, risk tolerance, and the importance placed on local knowledge and communication from your business.

Visit our website www.quantumparaplanning.com.au for more information or call Chris 0452 622 210 for a confidential discussion.

The post Friday Five – Onshore vs Offshore Paraplanning appeared first on Quantum Paraplanning.

Outsourcing your Financial Planning Admin can provide several benefits for your business, including:

Increased efficiency

Outsourcing to Quantum Professional Support can increase your efficiency and productivity by allowing you to focus on core business functions such as seeing clients. This can lead to increased revenue and profitability for your business.

Cost savings

Outsourcing to Quantum Professional Support can result in significant cost savings compared to hiring and training full-time staff.  You can save money on salaries, benefits, office space, and other expenses associated with maintaining an in-house team.

Access to specialized expertise

Quantum Professional Support can provide access to specialised expertise and technology that you may not have in-house.  This ensures you benefit from the experience and knowledge of a team of experts who specialise in Financial Planning admin, without having to invest in their training and development.

Improved accuracy and compliance

Financial planning admin requires a high degree of accuracy and compliance with regulatory requirements.  Outsourcing this function to Quantum Professional Support can help ensure that your Financial Planning admin is accurate and compliant.

Scalability

Outsourcing your Financial Planning admin to Quantum Professional Support allows you to scale up or down quickly and easily, depending on your business needs. This can be especially beneficial for businesses that experience seasonal or cyclical fluctuations in demand.

Overall, outsourcing your financial planning admin can provide your business with a range of benefits, including increased efficiency, cost savings, access to specialized expertise, improved accuracy and compliance, and scalability.

By outsourcing your financial planning admin to Quantum you can focus on your core business functions and achieve greater success in your financial planning business.

To discuss further please reach out to Chris Cleaver at chris@quantumsupport.com.au or 0452 622 210.

The post Why should I outsource my financial planning admin? appeared first on Quantum Paraplanning.

A Para-Broker use their technical expertise in Mortgages and Lending and take the Fact Find, file note and supporting information from the Broker and discuss the scenario with multiple lenders to discover the most suitable outcome for the client based on their goals and objectives.

How could this benefit you and your business?

Quantum understands that Brokers prefer to spend their time seeing clients and networking. We have designed a service that aims to maximise a Broker’s time for these pursuits.

Our team of CSOs will integrate into the Broker’s business, with their own email address, ensuring that after the initial meeting and File Note is written by the Broker, our CSOs can engage with the clients to collect all relevant documents. 

Once all documents have been received, our Para-Brokers will discuss the scenario with multiple lenders to find the most suitable product and commence the credit analysis, serviceability assessments, pricing, loan comparisons and product and policy research. 

After consultation with the Broker to gain approval for the deal, our loan processing team then enter the deal into Applyonline, produce the compliance documents and track it through to settlement. During this time, our CSO team will keep the Broker and client up to date with the progress of their loan.

Could this help you?

Whether you are a single-practice Broker or a larger firm with support staff, utilising a Para-Broker could assist in freeing up your time so you can see more clients, build your business or finish at 5pm!!

To discuss if this is suitable for you and how it may work within your business, please contact Chris Cleaver on 0452 622 210 or chris@quantumsupport.com.au 

The post Para-Broking – What is it and how can it help your business? appeared first on Quantum Paraplanning.

Outsourcing creates an opportunity for Financial Planners to improve their own efficiencies, increase time spent with clients and, ultimately, increase their profits. 

Post-COVID employees are looking for more freedom from their working arrangements, such as days working from home, completing hours over the weekend or late evenings, days off in lieu. If this is not something that can be provided by the Financial Planning Practice, there is a chance that employees may leave for greener pastures, and it is becoming increasingly hard to employ quality staff.  

Practices with a single support staff may also notice a downturn in productivity whilst they are away for holidays, sick days etc. as the adviser may have to take over that work or it is left until the support staff returns. 

Outsourcing your CSO administration means it becomes Quantum’s responsibility to cover staff holidays, sick days and staff turnover, ensuring your work can continue without disruption. 

At Quantum, we feel that Financial Planning practices should endeavour to have their internal support staff speaking to the clients, whether it be booking in client meetings, informing the client about their advice implementation, or generally presenting the voice of the business.

All other tasks, such as entering information into Xplan, phoning product providers for data collection, completing product research and implementation work are easily able to be outsourced. These tasks do not involve speaking to clients and, therefore, can be attended to in the background, giving your internal staff the time they need to speak with clients.

Using a CSO for 20 hours a week to complete those tasks can afford you an extra 4 hours a day to speak to your clients, build referrals, see more clients and ensure you can still leave the office at 5pm everyday! 

Remember, with annual advice agreements and opt-ins, if the client does not feel valued and their calls answered, they may leave and find another adviser – let Quantum assist by removing the admin burden! To discuss further please call Chris Cleaver on 07 5532 9516 or email chris@quantumsupport.com.au

The post Should I outsource my CSO work in 2023? appeared first on Quantum Paraplanning.

The post 2022: The year to simplify and grow appeared first on Quantum Paraplanning.

The Financial Planning Industry has gone through a huge overhaul over the last few years with estimates indicating the number of Financial Planners will drop below 16,500 this calendar year and below 10,000 within three years. For those who remain, it means the ratio of advisers to Australians will change to almost 1 to 1,500 this year providing ample opportunities to grow successful businesses. 

Following on from the royal commission, licensees are no longer able to subsidise their fees to advisers with vertically integrated investment costs. With this in mind, we now see advisers looking at ways to reduce their overheads and remove themselves from a vertical integration model, providing more freedom within their advice.

We are seeing more Financial Planners actively looking at new licensees as well, which can provide them greater freedom to make recommendations in their client’s best interest whilst reducing their overheads. 

What do you need to consider before changing licensee?

The chances are your current licensee won’t make it easy for you to change because they do not want to lose your business. 

You will be required to ensure you have all your client files up to date, they will need to be digitalised, audited and checked by your current licensee prior to leaving. Your new licensee will probably also require you to have everything digitised, allowing them to carry out their own due diligence. 

Roadblocks to changing licensee?

There’s a good chance you have all that information in paper files stored on your desk or filing cabinet or if your records are digital, you hold them across Dropbox, Google Drive, or various hard drives.

The thought of taking time away from seeing clients to scan and file documents on your licensee’s preferred platform is unappealing and may be enough for you to consider changing licensees. After all, you must continue to service clients and will want to spend your evenings and weekends with your family! 

 Can I change licensee and continue to see clients? 

As a business, you need to remain profitable and continue seeing clients throughout the year. By outsourcing the administration requirements, you will be better equipped to change licensees and continue growing your business.

Quantum can work with you and your current licensee to ensure that your files are digitalised and saved on their preferred platform ready to be audited. We can liaise with your licensee and inform you of any developments that need to be completed such as signatures from clients or missing information, allowing you to focus on continuing to service your clients throughout the transition period.  

Quantum will quote a fixed fee based on an agreed scope of work allowing you the certainty to budget. 

The post Changing Licensee: Is it worth it? appeared first on Quantum Paraplanning.

Please give Chris Cleaver a call on 07 5532 9516 to discuss how Quantum Professional Support could assist your practice. 

Why was Quantum Professional Support started?

Many years ago, Nathan, Matthew and Chris were working for the same Financial Planning company, with Nathan and Matthew working as paraplanners and Chris as a Financial Adviser. After a few years, we went our separate ways. Nathan and Matthew started Quantum Paraplanning, and Chris continued as a Financial Adviser. 

However, we continued to meet for lunch every Friday and the same topics kept arising. Chris would complain about how long it took to put together a file, and Nathan and Matt would mention that not all files that came through to Quantum were fully ready for SoA construction, causing frustration for advisors and paraplanners alike. 

Over the weeks, we thought there must be a better way for files to be constructed and allow Financial Advisers more time to speak to their clients and generate new business opportunities. 

Given Nathan and Matthew’s Paraplanning experience and Chris’s experience as a Financial Planner, we felt we could create a model that could be the link between the advisers and SoA construction.

Quantum Professional Support was born. 

What does Quantum Professional Support do? 

We currently offer two service offerings 

· Pre-SoA Package 

· CSO 

Pre-SoA Package

During our conversations with advisers, we have established that speaking to and seeing clients for meetings is not the hard part about providing advice. The hard part is finding the time to write file notes, get up to date statements, formulate the advice, conduct the research, write the BID working paper, and submit to Paraplanning. 

This service offering provides a solution to the time-consuming work. Once the adviser has completed the Fact Find, written the file note and documented their initial strategy, this can be submitted to Quantum Professional Support. From there, we can complete the file and ensure it is ready for Paraplanning. 

As part of this service, we complete all research, product comparisons, quotes and supporting information. Thereafter, we will write the working paper on behalf of the adviser, leaving them with more time to service their client base and generate new business. 

The pricing for this service is a flat fee depending on the type of advice given, making it easy for it to be factored into the advice fees being charged the client, ensuring advisers do not need to be out of pocket. 

CSO Offering 

Throughout the COVID pandemic, businesses have had to adjust to working remotely. As part of this, businesses have become acutely aware of the additional costs associated with employing staff during times when generating and sustaining an income may be tougher than usual. The challenge of managing all of this can be intensified when staff take holidays, fall ill or if the business sees a sudden increased workload.  

The introduction of Annual Advice Agreements has made interacting with clients throughout the year and conducting reviews more important than ever. 

Quantum has launched a solution to help businesses who may need administrative support for a short period (to cover holidays or busy periods) or for a more sustained timeframe (potentially allowing your internal staff to be more interactive with your clients). 

We currently help businesses complete time-consuming admin tasks in relation to review meetings, where we: ring product providers to collect up to date information; gather certificates of currency; input information into XPlan; and, download an up-to-date Fact Find so that the adviser has all relevant information for their meeting. 

Other areas we assist is with more day-to-day tasks such as following up on insurance applications, super rollovers, change of address, checking annual advice agreements are implemented and in force. These types of tasks take up so much of your staff’s time, which could be better spent building a stronger relationship with your clients, rather than being on the phone to product providers. 

In conjunction with our Pre-SoA service, we can complete the Super / Pension / Investment application forms whilst our Paraplanning team is constructing the SoA, so that when you receive your SoA, your clients’ applications are pre-loaded, ready to submit, upon a successful SoA meeting. Thereafter, the adviser can hand the task back to Quantum to follow the application through to implementation, freeing the adviser up to move onto the next client.   

Can Quantum Professional Support help you?

For those businesses looking to expand and think they may need additional support staff or for those businesses who may need to replace a staff member, consider if it is possible to outsource some administrative tasks. 

Quantum is not employed by your practice, so there is no requirement to pay us if you do not provide work during slow times. There is also no obligation to provide a minimum amount on a weekly basis.

COVID has taught us we can work remotely and think differently about the standard office set-up. There be opportunity, as part of this, for Quantum to help save your practice in ongoing costs, whilst improving your efficiency.

Please give Chris Cleaver a call on 07 5532 9516 to discuss how Quantum Professional Support could assist your practice. 

The post What is Quantum Professional Support? appeared first on Quantum Paraplanning.

Despite fewer advisers the costs of being licensed has increased by 28% over the last few years to an average of $38,500 per adviser and indemnity insurance has increased to an estimated $6,000 per annum.  

There are many costs with running a Financial Planning Business not limited to licensing costs and indemnity insurance such as office, software and support staff which, depending on the location and requirements of the job are estimated to be $50,000 – $80,000 per annum, let alone the advisor taking an income. 

With the decline in advisers’ numbers and the uncertainty in the global economy it’s natural for there to be more work for those advisers who remain, however an increasing client base with increasing advice costs to cover the increased running costs does not always correlate to an increase in profit. 

However, there are areas that you can save costs and create efficiencies within the business to help create a profit margin. 

Through speaking to advisers, we have established that in most cases seeing clients is not the hard part, it’s completing the research and working papers preparing the file for paraplanning so they can present their advice. 

Of course, in some cases the adviser will have a CSO to help assist them which is costing them around $60,000 + Super plus holidays etc. This is additional money that needs to be paid even if there is no business being written or the adviser goes on holiday, which could put a strain on the business’s cash-flow. 

In cases where the adviser does not have a CSO to assist they will be spending time away from speaking to their clients to conduct their own research and complete their own files which is possibly not the best use of their time and could be better spent speaking with more clients, generating more business. 

Quantum Professional Support has a cost and time effective solution where we can complete the research, write the working paper and prepare the file for paraplanning on their behalf, allowing the adviser time to continue speaking to their clients and generate more business. 

Quantum Professional Support and Paraplanning works in the same way as an outsource solution where the adviser pays a set fee for the file to be completed which can be factored into the fees charged to their client ensuring they are not out of pocket and have no monthly obligation to pay.

If you would like a discussion around how this may work for you and your business, please call Chris on 07 5532 9516 or email chris@quantumsupport.com.au  

The post Is it still possible to make a profit? appeared first on Quantum Paraplanning.